All Your Pest Control Questions
Travel and Fees
Services & Treatments
DIY & Advice
Travel and Fees
What areas do you service?
We have technicians all across South East QLD and service Gold Coast to Brisbane, Brisbane to Caloundra and out to Ipswich.
Please contact us to see if your area is serviceable via our website contact form or via phone (07) 3297 5754
What if I live outside your service areas?
Unfortunately, we can’t travel outside of our service areas.
Please contact us to see if your area is serviceable and for a free no-obligation quote via our website contact form or via phone (07) 3297 5754
What are your fees?
For General Pest treatments our fees start from $102 (incl.GST).
For Termite inspections our fees start from $210 (incl.GST).
Please contact us for a free no-obligation quote via our website contact form or via phone (07) 3297 5754
What are your travel fees?
We charge no extra for travel within our service areas.
Please contact us to see if your area is serviceable and for a free no-obligation quote via our website contact form or via phone (07) 3297 5754
What are your operating hours?
Our Technicians
Monday – Friday
6am-6pm.
Our office hours
Monday – Friday
7:30am-3:30pm.
Please contact us for a free no-obligation quote via our website contact form or via phone (07) 3297 5754
Do you have a money back guarantee?
No, we don’t have a money back guarantee, however we do provide a warranty on our services, ranging from one month to twelve months.
Warranties depend on the type of pest, the level of infestation and environmental condition.
Please contact us for more information and for a free no-obligation quote via our website contact form or via phone (07) 3297 5754
What is the best way to contact you?
Please contact us for a free no-obligation quote via our website contact form or via phone (07) 3297 5754
Services & Treatments
What services do you offer?
- Termite Inspections
- Pre-Purchase Timber Pest Inspections
- General Pest Treatments
- Specialised Ant Treatments
- Specialised German Cockroach Treatments
- Fly Treatments
- Mosquito Treatments
- Bedbug Treatments
- Wasp Treatments
- Webbing Spider Treatments
- Rodent management
- Silverfish Treatments
- Termite Treatments
- Preventative Termite Management Systems – chemical and baiting systems
- Lawn Grub
Please contact us for a free no-obligation quote via our website contact form or via phone (07) 3297 5754
Do you remove mice/rats/rodents?
Yes. If the technician is unable to remove a rodent carcass, we can offer odour eliminating solutions.
Can you remove bull ants?
Yes absolutely!
This is considered a specialised ant treatment.
Do you treat bed bugs?
Yes absolutely!
This process is a partnership between the Client and the Pest Technician. All our treatments are completed under the Bedbug Code of Practice.
Can you get rid of flies?
Yes absolutely!
We provide specialised fly treatments.
Can you get rid of cockroaches?
Yes absolutely!
We provide specialised cockroach treatments.
Can you remove birds from our roof?
No unfortunately we do not offer this service.
Can you remove fire ants?
No unfortunately we do not offer this service.
Can you remove possums?
No unfortunately we do not offer this service.
Do you work with Body Corporate?
Yes absolutely!
We love providing great service for Body Corporates. 80% of our work is now with Body Corporates.
Please contact us for a free no-obligation quote via our website contact form or via phone (07) 3297 5754
Do you work with Property Managers?
Yes absolutely!
We love providing great service for Property Managers.
Please contact us for a free no-obligation quote via our website contact form or via phone (07) 3297 5754
Do you service commercial properties?
Yes absolutely!
We love providing great service for Commercial Properties.
Please contact us for a free no-obligation quote via our website contact form or via phone (07) 3297 5754
Do you service residential properties?
Yes absolutely!
We love providing great service for Residential and Home Owners.
Please contact us for a free no-obligation quote via our website contact form or via phone (07) 3297 5754
Do you offer building and pest inspections?
Yes absolutely!
We liaise with a fully qualified building inspector who is able to complete the building inspection whilst our Technicians complete the Pre-purchase Timber Pest Inspections.
Please contact us for a free no-obligation quote via our website contact form or via phone (07) 3297 5754
Are the poisons you use safe for my pets (dogs and cats)?
Yes absolutely!
We have looked after Lone Pine Koala Sanctuary for the last 20 years. All our Technicians are extremely well trained in the correct chemical dispersal and will speak with you about your animal’s safety, prior to any work commencing.
We will often ask you to contain your pet in a particular area whilst the remainder of the property is treated and then ask you to move your pet so that we can treat the last, remaining area.
Are the poisons you use safe for my children?
Yes absolutely!
All our chemicals are APVMA registered and we follow the correct protocols for the application of the chemical.
Our Company looks after a number of Child Care Centres, Schools and Family Day Care homes.
Do you offer natural treatments (no chemicals)?
We recommend that non-chemical methods are used in conjunction with our treatments.
Non-chemical methods may include removal of webs using a broomstick, keeping hedging/ gardens cut back and away from the building, ensuring your bins are emptied and cleaned regularly and dishes are washed up straight after use.
Making sure that pet food bowls are cleaned out daily and emptied of any remaining food.
All our chemicals are APVMA registered and we follow the labels exactly as to the recommended application method.
In our experience,the use of non chemical treatments alone, do not solve the pest issue.
DIY & Advice
Why do I need a pest inpection?
Home insurance does not cover termite damage. Termite damage can cause hundreds of thousands of dollars damage to your house if left undetected.
Regular, twelve-monthly visual termite inspections can detect the early signs of termite activity and can be treated before it becomes a massive cost to the Client.
With the introduction of Australian Standard 3660.2-2017 ( Termite Management Part 2: In and around existing buildings and structures), annual termite inspections are now considered mandatory under this STandard.
Regular general Pest Treatments for cockroaches, rodents, and other pests will also prevent infestations which can cause serious health issues for you and your family.
Please contact us for a free no-obligation quote via our website contact form or via phone (07) 3297 5754
Do I have to do a building and pest inspection?
Although not required by law, why would you not? Your home is probably going to be your biggest monetary investment. A pre-purchase inspection can determine whether there are any issues at the property which could cost you a fortune, once you purchase the property.
A pre-purchase inspection is a way to identify any issues, prior to buying the home and ensuring that you are not making a huge mistake when purchasing your property. An
independent Inspection is always advisable – don’t just rely on a report provided by the Agent trying to sell you the property.
Please contact us for a free no-obligation quote via our website contact form or via phone (07) 3297 5754
How do I know if I have termites?
Often the paint or wall will have a ‘rippled’ or ‘bubbled effect. It may be blistered or sagging or cracked along the skirting boards, ceiling or floorboards.
It may also be soft to touch or have a hollow sound when you tap on it. Evidence of mud ‘tubes’ along the outside of your house. Tubes may look like they are made from dirt or mud.
Power may often short circuit at your house. You may notice a swarm of ‘winged ants’ – these are called alates and are a strong indication that termite colonies are present around your house.
Please contact us for a free no-obligation quote via our website contact form or via phone (07) 3297 5754
What do I do if I see termites?
Do not touch the termites or spray fly spray on them. It is important to contact our office immediately if you suspect you have a termite problem.
Please contact us for a free no-obligation quote via our website contact form or via phone (07) 3297 5754
What if I see spiders soon after your treatment?
Depending on the amount of spiders and the type (the treatment is for webbing spiders only and does not work on huntsman, or non- webbing spiders), you can call our office to discuss a retreatment of the areas you are finding the spiders.
Please contact us via phone (07) 3297 5754
What if I see a pest after you have just serviced my premise?
Depending on the pest, we recommend that you contact our office to discuss.
Sometimes it does take a few days for the chemical to become effective eg. Ant infestations can sometimes appear worse for a few days after the treatment, as the chemical is working its way through the colony in order to eliminate it.
Rodent treatments don’t work instantly as the rodents have to consume the bait. This may take a few days.
If you continue to see pests following your treatment, it is always best to contact the Office to discuss.
Please contact us via phone (07) 3297 5754
How do I prevent Mice/rats entering my house?
It is important to ensure that all possible entry points are sealed. This includes the pipes coming up under your kitchen/ bathroom/ laundry sink.
Make sure that all your windows and doors close properly and do not have a gap at the base of your door. Store foods in glass or metal containers with tight lids and make sure that you dispose of all left over food as soon as possible.
If you have a pet, make sure you feed them and then remove any leftover food. Don’t allow the food to sit there all day. If you have chickens, chances are that you will have rats/ mice.
A preventative or maintenance program is highly recommended. This may involve placing rodent stations (fully lockable and secured) around your property, near the chicken coop. It is important to check stations regularly, as empty stations will not help reduce the rodent population.
Please contact us for a free no-obligation quote via our website contact form or via phone (07) 3297 5754
How do I prevent termites?
Ensure that there are no conducive conditions – things such as leaking taps or hot water systems. Remove gardens from against external walls.
Make sure there is no mulch against the house. Weepholes should be fully exposed (at least 75mm from ground level). Use of treated timber/ cement sleepers/ hebel blocks when landscaping.
The less timber, the less chance of termites foraging. Ensure that all timber that shows signs of decay, is removed. Don’t store goods or have pot plants against external walls. Don’t store firewood against the house.
The best way to prevent termites is to have regular inspections by a qualified Technician.
Please contact us for a free no-obligation quote via our website contact form or via phone (07) 3297 5754
How do I deal with bird mites?
It is important to identify that the problem is bird mites. Once identified, find and remove any bird nests (often nests can be found in the roof void, wall cavities, around porches and on window ledges).
Once nest has been removed, a licenced Pest Technician should be called in to treat the infested areas with an approved insecticide.
It’s important to try and prevent birds from returning to the area – this may mean sealing gaps into the roof void; placing bird spikes along window ledges etc. If bird mites are coming from chickens, it is important to treat nesting boxes with an approved insecticide treatment.
Please contact us for a free no-obligation quote via our website contact form or via phone (07) 3297 5754
We can Handle all the Pests!
No matter how big or small your pest situation is, we are here to provide the best solution in the most timely manner.
Is your Pest not listed here? Contact us to find out more.
Termites
Rodents
Spiders
Ants
Flying Insects
